HandsFree Networks - Automating Software Support Process
HandsFree Networks is helping IT Industry think beyond the traditional way of doing support and Infrastructure management, delivering superior user experience and effective tools to move away from traditional phone or remote control support which associates human effort through manual support tools. Our solution addresses every need, so our offerings are structured for a wide spectrum of customers.
Our Next Generation Device Healthcare conceptual architecture has actually moved device support where it belongs, onto the device being supported providing effective and quicker problem detected, often before the end user is even aware of them and resolved efficiently, without disturbing the end user.
HandsFree Networks is a global provider of support automation & managed services software. Its patented desktop management architecture allows technology vendors & managed service providers to proactively manage, monitor and optimize information technology; automate detection, diagnosis and resolution of support issues before the customer is even disrupted. Global leaders utilize HandsFree Networks managed service software & managed services to increase customer satisfaction, automate support, secure service revenues and to provide cost effective IT managed services.